More Than Mortgages
4/6 Phipps Close,
Deakin, Canberra 2600,
ACT, Australia

Website: www.morethanmortgages.com.au

We collect certain types of information when you interact with our website or use our services:

Personal Information:
Your name, email address, phone number, and any other contact details you voluntarily provide.

Mortgage-Related Information:
Data relevant to your mortgage inquiries or applications, such as property details, employment status, and financial information required for mortgage assessments.

Website Usage Data:
Information like your IP address, browser type, and usage patterns, collected through cookies and other tracking technologies.

We use the information we collect for the following purposes:

Providing Services:
To assist with your mortgage inquiries and applications, including communication with lenders and other relevant parties.

Website Functionality:
To improve the performance and functionality of our website, ensuring a smooth and personalised browsing experience.

Communication:
To respond to your queries and send updates related to our services.

We do not sell or rent your personal information. However, we may share your data with:

Mortgage Lenders and Partners:
As part of the mortgage broking process, we may share relevant information with lenders, financial institutions, and other necessary service providers.

Service Providers:
Trusted third-party vendors who help us operate our website or provide our services (e.g., IT support, hosting services).

Legal Requirements:
Government authorities when required by law or to comply with legal processes.

We use cookies and similar technologies to collect information about your interaction with our website. These help us:

• Enhance your user experience
• Understand website traffic and usage patterns
• You can adjust your cookie settings via your browser, but this may affect certain functionalities of the website.

You have certain rights concerning the personal information we collect:

Access: Request a copy of the data we hold about you.
Correction: Ask us to update or correct any inaccurate information.
Deletion: Request that we delete your information, subject to any legal obligations.
Object: You may object to certain types of data processing, such as direct marketing.

To exercise any of these rights, please contact us at heretohelp@morethanmortgages.com.au.

We take the security of your personal information seriously and implement appropriate technical and organisational measures to safeguard your data from unauthorised access or misuse. However, please understand that no method of online transmission is completely secure.

We may update this policy from time to time to reflect changes in our practices or legal requirements. Please check our website regularly for the latest version, which will include the date of the last revision. [Last Update: August 2024]

If you have any questions or concerns about this privacy policy or how your information is handled, please contact us:

More Than Mortgages
4/6 Phipps Close,
Deakin, Canberra 2600, ACT, Australia
Phone: 02 6188 4555
Email: heretohelp@morethanmortgages.com.au